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Response Time
We respond to all inquiries within 24 hours during business days. Resume service clients receive priority support.
Confidentiality
All communications and resume materials are kept strictly confidential. We never share client information with third parties.
Common Questions
- Playbook delivery: Instant PDF download after purchase.
- Resume turnaround: Review in 3-5 business days, rewrite in 5-7 business days.
- Order support: Email us with any purchase or delivery issue.